Why is the purchase price so low?
All WordPress items, such as themes and plugins are licensed under the General Public License (GPL). This means that you can freely redistribute items after purchasing. Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin author(s). It helps keep prices low and we can then pass this benefit on to you. Our products do not include premium support. That’s why we can offer essential commercial WordPress themes and Plugins with up to 95% discount.
Why should I buy the products on your website?
- Lower price
- All The products on this website are Genuine and 100% original
- Original files without malware, viruses or ads.
- All products run on an unlimited number of websites (domains) (unlimited licenses).
- All products are available by direct links.
- We update our products regularly and constantly add new products. It is difficult to find anywhere else.
How to make a purchase?
To make purchases on our website, you must register on this page https://www.wp-shop.xyz/my-account/. After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.
What payment systems are available?
We support payment via bKash, Rocket, Nogod, DBBL Nexus & Credit Card, for other payment method please contact with us.
Where can I find information about my orders and available downloads?
You can find Download necessary information on your account page https://www.wp-shop.xyz/my-account/downloads/.
Can I get a refund?
No. Sorry, we need to struggle a bit with this. Due to the nature of digital media, once you download a theme or plugin, there is no way to “return” it. As such, all payments in wp-shop.xyz are non-refundable and requests and disputes will be denied without notice. If you think you might have more questions, why not subscribe for a month before committing to a longer subscription?
How long can I freely download and update the purchased products?
You can download free updates for purchased products within one year from the date of purchase. After this period, the access will be closed.
How can I get access to the download after one year from the date of purchase?
You should buy the product again to get access to download or join our Membership Program.
Can I purchase a product with lifetime free updates?
Yes, you can purchase lifetime free updates for any of the products but at a higher price. Please contact us for further details of the order.
Can I get a discount on products or subscriptions?
No, its already discounted. We can also provide you with a personalized offer if you have written a review on the product you purchased on our website.
Can I use the products purchased on the website for personal purposes?
All the products are available under GNU General Public License. Before using any product purchased on the website, please carefully read the Terms and Conditions on this page: https://www.wp-shop.xyz/terms-conditions/
Do you provide technical support?
Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help. Not offering support is the way in which we are able to offer the products at the discounted price.
An item I downloaded is asking for a license activation code or to Upgrade to Premium. What to do?
Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.
Do we Provide License Keys?
We can’t and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL (General Public License) License. You do not need any license keys to use them in as many of your sites/projects you need. License keys are only required if you want to receive automatic updates and support from the author of a theme or plugin.
Is downloading and files are Legal?
The Answer to this Question is “YES” as all the Plugins, Add-ONs, Extensions and Themes are the open-source under GNU “GPL”.
How can I hide license reminders or usage keys?
Consider hiding the license activation reminders through a plugin like ” Hide Backend Notices ” This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!
- Go to Dashboard > plugin > Search > Hide Backed Notices.
- Activate the plugin through the ‘Plugins’ menu in WordPress.
- Go to Dashboard > Manage Warnings > Select checkboxes for hide warnings, notices and updates notification.
How long does it take to get an updated version of the product?
Yes. As soon as we are notified about the updates, we download it from the author(s) and update it on our site.
How do I upgrade a theme?
First Download the theme from our website: then follow the below steps:
- Download the latest zip file for your theme.
- Log into your WordPress site.
- Go to Appearance > Themes.
- Click the “Add New” button at the top of the page.
- Click the “Upload Theme” button at the top of the page.
- Select the zip file with the new theme version to install.
- Click the “Install Now” button.
How do I upgrade a plugin?
First Download the plugin from our website: then follow the below steps:
- Download the latest zip file for your plugin.
- Log into your WordPress site.
- Go to Plugins > Add New.
- Click the “Upload Plugin” button at the top of the page.
- Select the zip file with the new plugin version to install.
- Click the “Install Now” button.
How to fix “style.css missing” error while uploading themes?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on Theme Forest includes additional files to the theme such as the documentation, license etc.
To solve this simply unzip the theme package you downloaded from our website and upload the themename.zip file which is included (with the file being the name of the theme).
How can I contact you in case I haven’t found the answer to my question?
If you haven’t found the answer, please contact us via e-mail. As a rule, we respond to inquiries within 4 business days.
Where can I read the terms and conditions?
You can read the terms and conditions on this page: https://www.wp-shop.xyz/terms-conditions/